Heights Hardware Owner: 'We're Not Going Anywhere'

The 101-year-old family business has enjoyed being a go-to resource in the community and looks toward a bright future

Though Heights Hardware prevailed in the face of online and big-box store competitors and remains a trusted name in the community, co-owner Andy Gathy isn't positive how the company stayed around for 101 years.

"I guess we're able to give people what they want, give people what they need," Gathy said. "We're surrounded by all these old buildings, so we survive with a lot of accounts, regular customers and house accounts."

But the more Gathy thinks about it, Heights Hardware's staying power in 2012 is no different than the reemergence of retro clothing and art. Shopping at old, local shops on Coventry Road and elsewhere is as cool as it ever was, he said.

"People are finally coming around to realizing that the way it used to be is the way they like it," he said, "and it's not just in hardware. They'd rather go the boutique across the street instead of Target."

For more coverage on small businesses, Follow us on Twitter | Like us on Facebook

His father, Tom Gathy, bought the store in 1979 from a family member. Two years later, the business became an Ace Hardware affiliate.

Nowadays, Heights Hardware is a go-to resource for people who need keys, plumbing parts and window and screen repair. The business also is dealer of Benjamin Moore Paints.

Andy said the business is slowly transitioning into his hands, though his father still handles "the things I don't feel like doing like paying the bills." Neither seems too concerned with the housing industry or the future of the business despite other shops in the city closing in recent years.

"People realize that we know what we're talking about," Andy said. "You can call and still get a hold of somebody.

"The way business is going now, we're not going anywhere. We seem to be doing really well."

Mike Gaynier October 09, 2012 at 12:10 PM
Heights Hardware is a tremendous asset for our community. and helping me keep my 86 year young home in good repair! Mike Gaynier, Trustee, Home repair Resource Center of Cleveland Heights
Sam Bell October 09, 2012 at 05:31 PM
Andy and his knowledgeable crew make my life better, whether it's household fixtures or hardware for my shop.
bruce biddle October 09, 2012 at 06:23 PM
Just got a brush there. So handy to have those 15 minute meters when you need something quick.


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something